Frequently asked questions

Yes. You can search, customise and download SVG and PNG files without paying and without an account. Each icon pack keeps its original open-source licence.

Most packs allow commercial use. The licence (for example MIT, Apache 2.0, CC BY 4.0 or SIL OFL) is shown on every pack page; follow it, including attribution where required. A paid plan does not replace an author’s licence.

SVG (vector) and PNG in a size you choose. The editor also lets you recolour, rotate, flip and add a background before exporting.

Not yet. Card payments are being enabled; until then checkout records a preview order free of charge. No money is taken and no paid features are activated.

Visa and Mastercard credit and debit cards. Payments are processed by our PCI DSS-compliant payment provider on its secure payment page and authenticated with 3-D Secure (Visa Secure, Mastercard Identity Check). We never store your card details.

All prices are in US dollars (USD), are final and include any applicable taxes, with no extra fees at checkout. Premium is USD 5.00 and Team is USD 15.00, each a one-time amount. Individual icons show their price before you add them to the cart.

Yes. After a successful payment you receive an order confirmation and receipt by email. Signed-in customers also find every order and its record under Account → Orders; guest customers use the private link in the email.

No. We do not provide services in countries or territories under comprehensive EU, UN, UK or US sanctions. See the Terms of Service, section 9.

No. There are no subscriptions, free trials, recurring charges or automatic renewals.

Instantly in your browser. Click Download SVG or PNG and the file is saved to your device. Nothing is shipped and there is no delivery fee. See the Delivery Policy.

Try again after a moment — icon sources are occasionally busy. If it keeps failing, email support@iconvaults.com with the icon name and your browser.

Preview orders are never charged, so there is nothing to refund. For a future paid purchase, consumers have a 14-day right of withdrawal, and duplicate or incorrect charges are refunded in full. Details and a model withdrawal form are in our Refund Policy.

Email support@iconvaults.com with your order number, the email used, the purchase date and amount, and the reason. We reply within 14 days. Never send card numbers or security codes.

You can leave checkout at any time without charge. A saved preview order can be deleted from its confirmation page.

No. Guest collections are stored in your browser. An account (free, for ages 14+) syncs your collections, favourites and editor presets across devices.

Open Account → Settings to export your data or delete your account. For other privacy requests, contact support@iconvaults.com. See the Privacy Policy.

Use “Forgot password” on the sign-in page and we will email you a reset link.

Email support@iconvaults.com or call +359 898 629 156. Our hours are Monday–Friday, 9am–5pm (Europe/Sofia, Bulgaria local time).

OMEGA IMPORT EOOD, a company registered in the Republic of Bulgaria (European Union). Full details are on our company details page.

Use the “Report” link on a shared collection or email support@iconvaults.com. See the Acceptable Use & Content Policy.